IdealClean
ABOUT US
Established: 08 / July / 2019
Main Service: House & Office Cleaning
Other Service: Upholstery Cleaning and Karcher Puzzi Rental Service
HQ: Kajang
Branch: Johor Bahru
Service Coverage: Klang Valley Region & Johor Bahru Region
About IdealClean
IdealClean is based in Kajang and has another branch at Johor Bahru. We have been registered with the Suruhanjaya Syarikat Malaysia (SSM) since 08/July/2019, with the registration number 003002125-U. Our registration is valid until 2028, with many more years to come. Since our founding, we have faced numerous challenges and received valuable feedback from both customers and cleaners, all of which have shaped us into who we are today. We have excellent customer service, a well-structured training program for our cleaners and an excellent rating on Google with hundreds of reviews. All of this is to ensure that you have a great experience with our service.
IdealClean builds on the idea that everyone deserves a satisfying cleaning service delivered quickly, safely, and reliably.
To that end, our goal is simple, yet audacious, to empower our professional cleaners by extensive training – and at the same time, develop a friendly and safe platform for seamless booking. That is why we make it short, “A Touch Of Perfection”.
Transparency
At IdealClean, we clearly state on our website that we require full payment in advance. This demonstrates our strong commitment to transparency. As you scroll down, you can learn more about us. But here, we would like to explain why full payment in advance is crucial.
We have implemented a Full Payment In Advance policy to confirm and secure your slot for cleaning services. This measure ensures that we deal only with serious customers and enables a smooth cleaning process. Since the policy’s implementation in January 2022, we have observed a significant reduction in the cancellation rate, dropping from 40% to an impressive 1%.
We understand that the requirement for full payment upfront might raise concerns, given the prevalence of scammers in the cleaning service industry. However, we want to assure our new customers that our approach is rooted in transparency and accountability. To address any reservations you may have, here are some important facts that should convince you to proceed with your booking:
Proven track record: We have served over 3000+ satisfied customers, many of whom have become regular clients.
Clearly Defined Policy: We have clearly defined policy to address any unforeseen circumstances.
– House / Office Cleaning Service (Refund and Cancellation Policy)
– Upholstery Cleaning (Refund and Cancellation Policy) & (Satisfaction Guarantee)
– Karcher Puzzi Rental Service (Rental Agreement)Experienced: We have been in business for 6 years already. We’ve gathered a lot of customer and cleaner feedback to ensure we deliver only good service to our customers. Plus, we are rated 4.6 on Google with 150+ reviews.
Our commitment to providing a reliable and top-notch cleaning service drives us to maintain strict payment policies. Rest assured that by proceeding with the full payment, you are securing a dedicated slot and ensuring a hassle-free and efficient cleaning experience. We look forward to serving you and making your home spotlessly clean and comfortable.
SSM Registration
We have been registered with Suruhanjaya Syarikat Malaysia (SSM) since 08/July/2019, with the registration number 003002125-U. Our registered address is our Training Center. The registration is valid until 07/August/2028.
Website Registered With MYNIC
Our website, www.idealclean.my, is registered with MYNIC, which operates under the Ministry of Communication and Multimedia Malaysia (KKMM). You can find more information about our website by visiting MYNIC’s website at https://mynic.my/whois. Please enter the domain name “idealclean.my” without any prefixes such as “www” or “https://” on the MYNIC website.
Trustworthy Validation
For trustworthy validation, please visit the official website at https://semakmule.rmp.gov.my. Kindly note that we only communicate with our customers through WhatsApp. Our official phone number is <0183788035>, and we request that all payments be made via Direct Bank Transfer to the following bank account: <CIMB: 8604339738>. You can verify these details using the SEMAKMULE service.
Customer Reviews
IdealClean has a 4.6 rating with 150+ reviews on Google. You are welcome to read more genuine reviews on our Google profile.