IdealClean
ABOUT US
Established: 08 / July / 2019
Main Service: House & Office Cleaning
Based: Kajang
Service Coverage: Spans Across Klang Valley
About IdealClean
IdealClean is based in Kajang and has been registered with Suruhanjaya Syarikat Malaysia (SSM) since 08/July/2019, with the registration number 003002125-U. Our registration is valid until 2028, with many more years to come. Since our founding, we have faced numerous challenges and received valuable feedback from both customers and cleaners, all of which have shaped us into who we are today. We have excellent customer service, a well-structured training program for our cleaners and an excellent rating on Google with hundreds of reviews. All of this is to ensure that you have a great experience with our service.
IdealClean builds on the idea that everyone deserves a satisfying cleaning service delivered quickly, safely, and reliably.
To that end, our goal is simple, yet audacious, to empower our professional cleaners by extensive training – and at the same time, develop a friendly and safe platform for seamless booking. That is why we make it short, “A Touch Of Perfection”.
Transparency
At IdealClean, we clearly state on our website that we require full payment in advance. This demonstrates our strong commitment to transparency. As you scroll down, you can learn more about us. But here, we would like to explain why full payment in advance is crucial.
We have implemented a Full Payment In Advance policy to confirm and secure your slot for cleaning services. This measure ensures that we deal only with serious customers and enables a smooth cleaning process. Since the policy’s implementation in January 2022, we have observed a significant reduction in the cancellation rate, dropping from 40% to an impressive 1%.
We understand that the requirement for full payment upfront might raise concerns, given the prevalence of scammers in the cleaning service industry. However, we want to assure our new customers that our approach is rooted in transparency and accountability. To address any reservations you may have, here are some important facts that should convince you to proceed with your booking:
Proven track record: We have served over 3000+ satisfied customers, many of whom have become regular clients.
Refund and Cancellation Policy: We have a clearly defined Refund and Cancellation Policy to address any unforeseen circumstances.
Experienced: We have been in business for 5 years already. We’ve gathered a lot of customer and cleaner feedback to ensure we deliver only good service to our customers. Plus, we are rated 4.6 on Google with 100+ reviews.
Our commitment to providing a reliable and top-notch cleaning service drives us to maintain strict payment policies. Rest assured that by proceeding with the full payment, you are securing a dedicated slot and ensuring a hassle-free and efficient cleaning experience. We look forward to serving you and making your home spotlessly clean and comfortable.
SSM Registration
We have been registered with Suruhanjaya Syarikat Malaysia (SSM) since 08/July/2019, with the registration number 003002125-U. Our registered address is our Training Center. The registration is valid until 07/August/2028.
Website Registered With MYNIC
Trustworthy Validation
For trustworthy validation, please visit the official website at https://semakmule.rmp.gov.my. Kindly note that we only communicate with our customers through WhatsApp. Our official phone number is <0183788035>, and we request that all payments be made via Direct Bank Transfer to the following bank account: <CIMB: 8604339738>. You can verify these details using the SEMAKMULE service.
Customer Reviews
EXCELLENTBased on 142 reviewsTrustindex verifies that the original source of the review is Google.Frodo Baggins13 October 2024Fairuz did a great job.. Thank u Ideal Clean.. 👍🏻Trustindex verifies that the original source of the review is Google.Alvin Ong30 August 2024Very good attitude and clean work. This is my 4th cleaning service I engaged with ideal clean. Will engage again.Trustindex verifies that the original source of the review is Google.Fitri Adierul19 August 2024GoodTrustindex verifies that the original source of the review is Google.Ja Sh16 August 2024Good service and reasonable priceTrustindex verifies that the original source of the review is Google.Nour Syawalinna Mohd Firdaus3 August 2024I’m very satisfied with the outcome. Roziatul did an excellent job. She is also a very details person. Thank you IdealClean.Trustindex verifies that the original source of the review is Google.Navinn Uma Suthen Prekash31 July 2024Satisfied and happy with the service. I'll definitely book them once again in the future.Trustindex verifies that the original source of the review is Google.Jega Nathan29 July 2024Nabil was very courteous, helpful and diligent in his work. Aisah's proficiency and customer service is exemplary.Trustindex verifies that the original source of the review is Google.Zaidee Ismail22 July 2024Good cleaning service. The cleaner arrived on time and utilised the 4 hours to the fullest cleaning my house.
IdealClean has a 4.6 rating with 140+ reviews on Google. You are welcome to read more genuine reviews on our Google profile.