At IdealClean, we have implemented a Full Payment In Advance policy to confirm and secure your slot for cleaning services. This measure ensures that we deal only with serious customers and enables a smooth cleaning process. Since the policy’s implementation in January 2022, we have observed a significant reduction in the cancellation rate, dropping from 40% to an impressive 1%.

We understand that the requirement for full payment upfront might raise concerns, given the prevalence of scammers in the cleaning service industry. However, we want to assure our new customers that our approach is rooted in transparency and accountability. To address any reservations you may have, here are some important facts that should convince you to proceed with your booking:

1. Proven track record: We have served over 3000+ satisfied customers, many of whom have become regular clients.

2. Refund and Cancellation Policy: We have a clearly defined policy to address any unforeseen circumstances, and you can read more about it here.

3. Upholstery deep cleaning expertise: Apart from our strong foundation in house cleaning, we have expanded our services to include professional upholstery deep cleaning.

Our commitment to providing a reliable and top-notch cleaning service drives us to maintain strict payment policies. Rest assured that by proceeding with the full payment, you are securing a dedicated slot and ensuring a hassle-free and efficient cleaning experience. We look forward to serving you and making your home spotlessly clean and comfortable.